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About Us

Suggestions, Complaints?

We give particular attention to the quality of our services and want to meet your expectations, which is why your comments, suggestions or complaints about our products or services may be sent to the person in charge of our customer satisfaction centre:

Centre de la satisfaction des clientèles
Société de l’assurance automobile du Québec
333, boulevard Jean-Lesage, C-4-25
Québec, QC G1K 8J6

Telephone: 418 528-4949 (Québec City area)
1 866 891-6545 (from elsewhere in Québec)
Fax: 418 646-4777
E-mail

A response to any written complaint will be sent within 15 workdays of its receipt.

We will monitor the objectives of the Statement closely.

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Last Modification: 2010-11-02