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SAAQclic Online Services - Citizens

To Cancel a Driver's Licence Plus Appointment

Driver’s licence Plus

The SAAQ is no longer issuing the driver’s licence Plus. However, the licence Plus will remain valid and continue to provide its holder with the same privileges until its expiry date. Once it expires, licence Plus holders will be required to have a regular licence if they wish to drive, and a travel document (passport, NEXUS card, etc.) if they wish to cross the US border. It is no longer possible to replace a lost, stolen or damaged licence Plus. This also applies to any changes that would require issuing a new licence Plus, such as adding or withdrawing a condition or a class of licence.

When can you use this online service?

  • Monday to Saturday, 7:30 a.m. to 11:00 p.m.;
  • Sunday, noon to 11:00 p.m.

Note: Any operation completed after 11:00 p.m. will not be recorded.

Who can use this online service?

Anyone who has made an appointment and would like to cancel it.

To cancel an appointment

Cancel your appointment as soon as possible if you cannot be present.

You will be charged a fee for failing to report to an appointment to get a driver's licence Plus if you do not cancel the appointment at least 48 hours in advance. For example, if you have an appointment on November 3 at 1:00 p.m., you must cancel the appointment before 1:00 p.m. on November 1.

Before beginning...

  • Check the configurationThis link will open a new window. of your computer. Please note that mobile devices are not supported by our online services;
  • Read the information on the protection of personal information;
  • Have on hand your valid probationary licence or driver's licence.

Are you ready?

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Last Modification: 2014-05-29